Refund policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations please contact the us at: +91 9711234075 or Email us at: info@guapha.com
The order can be cancelled within 24 hours post the order confirmation.

Requests received later than 24 hours post order confirmation will not be treated as cancellation of order.

Refund Policy

• If you have received a wrong/damaged product, we can replace this with the exact same item. Goods can only be exchanged if it is returned unused and intact, or by providing proof of damage/ defect.
• Please email us or call us within 10 days of delivery if you want to apply for an exchange, with relevant proof (photo or documentation) as seen necessary. Please send image of the broken product before discarding. We will have our customer care contact you as soon as possible.
• We will email you detailed instructions on how to exchange your product once you receive our exchange confirmation.
• Please mention your order number in the mail that you send to us.
• No Refund shall be made once goods are sold.
• All products once purchased are non-refundable.
• Please ensure you check the package within 2 days of delivery, we won’t be able to accept any return/cancellation/exchange after 2 days.